How do I manage my Notifications in AcreOne?

Learn how to customize your alert preferences within the AcreOne platform to ensure you stay updated on important account activity. This guide provides a walkthrough for adjusting browser and order-related notifications to meet your specific needs.

Open Notification Settings

Click Account Circle which will open a dropdown of options

Click Notification Settings

Configure Notifications

To enable the type of notification you want to receive, click the toggle on. When on, it will illuminate in orange color.

• You have the option to receive email notification and or browser notifications. You can have both toggled on. 

Under the Email notification you can choose how frequently you would like to receive the notification to your email.

• Daily (notification would be a summation of all the activities that happened throughout the day)
• Immediately (notification would be sent as soon as something is changed)
• Weekly (notification would be a summation of all the activities that happened throughout the week)

NOTE: You do not have to input your email, once you select the email toggle the email associated with the account is the email that will receive the notification. If there are other individuals that you would like to also receive this notification, please input their email in the "Enter Email" text box 

When you toggle the "Receive email notification" toggle on then you will also see the "Select the reseller" dropdown on the far righthand side of the screen.

• As a reseller, you will only see the accounts that you have access to.
• Click on the check box to select. 

 Select the action that you want to receive the notification for.

• Click on the check box to make your selection
  • Grower Order = triggered when a new grower order is created or a proposal is converted to an order
  • Reseller Order = triggered when a reseller order is edited and the product goes into backorder or when a qty is reduced/deleted

Click "Save" to save your selections and start receiving notifications. 

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Browser Notifications

The browser notifications, once toggled on, will show a bell icon next to the reseller dropdown in the top of the screen.

• The browser notifications are always immediate.

• When you have active notifications, the bell icon will show a number, when you click on the bell you will see a list of the active notifications.
  When you click on the line it will take you to the area where the change was made.
• In the screen you will also see a "Notifications" tab, when you go into the tab you will see a list of all your notifications. You can click on the Orange Text to navigate to that change.

If you have any questions regarding this content, please reach out to us with the contact information provided below.

Syngenta Digital Support
Email: support@syngentadigital.com
Phone: (270) 435-4369
Toll Free: (866) 552-6332
M-TH:  7:00 AM - 6:00 PM CST
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