This guide walks you through the steps to securely add a payment method and submit a bill payment through the Paymentus portal via AcreOne. Learn how to manage your financial transactions and complete your payment quickly and accurately.
Navigate to https://www.myacreone.com/acreone/
Click on the "Financial Transactions" tab in the top navigation menu.
Select the "Make Online Payment" button. You will receive a message at the bottom that says "The payment portal will open in a new tab."
You will be directly signed into the Paymentus Customer Portal without needing to enter unique credentials (email / password). You will also bypass the screen to submit a One-Time Payment.
On the left navigation, select "Pay My Bill."
On the Pay My Bill screen, you should see all growers you have an active relationship with.
You must select the "+" icon next to a grower to initiate a payment for that grower. For each grower, you must enter the Crop Year and Amount Due.
Please note: You will use the same payment method for all growers you select at one time. If you want to use one payment method (ex. credit card) for some growers, only select those growers to start with. Submit the payment, and then start a new payment where you utilize another payment method (ex. ACH).
At the bottom of the screen, you will be required to add at least one payment method. Select the "Add New" button to get started.
You will be prompted to select the payment method you want to save on file: E-Check, Debit, or Credit.
Enter all specified fields in order to "Add" and save that payment method and proceed with submitting the payment.
You have the option to add and save multiple payment methods for easier processing in the future.
If you have multiple payment methods save, select the payment method you'd like to utilize for this specific payment process. Once you make your selection, click the "Continue" button to proceed to the Review and Confirm page.
Review the payment details (growers selected, crop year, and payment amount). If you need to edit anything, select the "Back" button. If you are ready to process the payment, select the "Pay $000,000.00" button.
You will receive a confirmation email from Paymentus upon the payment successfully being submitted.
Please note: It takes 24-48 hours for online payments to post in SAP, our payment processing system. These payments will be reflected in the Financial Transactions page in AcreOne at a later date.
Syngenta Digital Support
Email: support@syngentadigital.com
Toll Free: (866) 552-6332
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